Track My Order

To track your order, simply input the tracking ID you received in your shipping confirmation email into the box.  

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If for whatever reason the tracking above isn’t working, refer to this alternative tracking site (CLICK HERE)


When will I receive my tracking number?

It usually takes 2-3 days for the tracking number to be ready. You can find it inside your account by clicking your order information and it will also be sent to you via email.

I ordered multiple items but received only a part of them. Why?

We ship our kits and accessories from multiple factories in different locations. As a result, kits and accessories within the same order may arrive at slightly different times.

In this case, you will have two separate tracking numbers

Why is my tracking not updating?

When your order is in transit between countries, tracking can be very slow to update. As soon as it lands in the US, it will move quickly to your doorstep!

What is your Refund Policy?

If you’re not 100% satisfied with your purchase, you can return your order for a full refund for up to 45 days from the purchase date. All diamonds must be in their original, unopened packaging. 

See our Return Policy by clicking here.

See our Shipping Policy by clicking here.

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